Handling Corporate Travel requirements (Domestic/International/ Rail/Bus) , Visa Processing , Hotel Bookings , Issuing TraveI Insurance as per requirements. Building a PNR/booking file independently. Troubleshooting on ARD web / Galileo and providing rebooking assistance Checking flight schedule, availibility and handling other booking file related queries. Handle multiple coupon exchanges like Even exchange, Add/Collect exchange,. Splitting a PNR Creating ETR and EMDs
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AIR CANADA MIGRATION TO AMADEUS . Have been instrumental in driving the pilot process in the migration of Airline PSS of Air Canada from ResIII and QIK systems to Amadeus Altea Suite for reservations(ARD) and DCS(CM) respectively. Also, have been efficiently handling the pain points reported by the airport agents during and after the first technical handover of the migration and ensure the smooth transtioning from the legacy systems to the newly implemented Altea Suite.
All info as provided by consultant.